FAQ

FAQs

Where are the meals cooked?

All meals are prepared and packaged by the chef team at Starapples Restaurant in their health and fire department certified commercial kitchen.

How long do meals last?

Our meals stay fresh for 5 days after your delivery date.

Orders are cooked the day before or the day of your delivery date. To extend the shelf life, place the meals in the freezer for up to 3 months! When ready to eat, thaw the meal in the fridge for 8-12 hours before heating.

Can I make modifications to my meals?

Yes you can! We provide the option for you to choose your side. 

Portion sizes are standard and cannot be modified. 

How long do the meals need to be heated for?

It depends on your microwave and temperature preference. The average heating time is 2-3 minutes. Be sure to peel the edges of the film back to vent in the microwave.

Where can I find ingredients for the meals?

Nutritional facts can be found on the sticker on the side of your meal. 

Ingredients can be found on the meal descriptions on our website.

How does delivery work?

Deliveries are completed every Sunday between 1 & 9PM to your doorstep. Orders are delivered in insulated grocery bags to maintain cool temperature. You will receive a notification once the meal has been successfully delivered. Be sure to place meals in the fridge as soon as possible.

When submitting your order - include any delivery instructions such as buzzer codes, where to leave it, etc.

What areas do you deliver to?

We deliver to the majority of the Greater Toronto Area. Check if your area is included by inputting your postal code on our home page.

Is there a cut off time when placing an order?

Yes! For orders being delivered on Sunday, the cut-off time to place the order is Thursday by midnight. That ensures us enough time to cook and prep your meals to maximize the freshness and shelf life before the delivery date.

How much is delivery?

The delivery cost depends on your location. Delivery costs begin at $8. Calculate delivery costs by building an order.